Community and Senior Services (CSS) of Los Angeles County In 1986, the California Legislature passed the Dispute Resolution Programs Act (Business and Professional Code Sections 465, et seq.) providing, at each County’s option, the establishment and funding of local Dispute Resolution Programs. The purpose of the Act is to encourage the use of Dispute Resolution Services as an alternative to formal court proceedings. Dispute Resolution Services provides two or more parties, on a strictly volunteer basis, a way to settle a dispute by use of a neutral third party who assists all parties in the discussion of a dispute and coming to an agreement or better understanding of an issue. Formal court proceedings are adversarial. One party loses and one party wins. In mediation, both parties work out an agreement in a "win-win" resolution, no one loses. Using Dispute Resolution Services saves time and costs to the court and participating individuals. The DRP utilizes trained volunteer mediators. Volunteers have been trained in at least twenty- five (25)+ hours of State-required classroom instruction and practical application. The services include: mediation, conciliation, arbitration, facilitation, and is provided through private non- profit and public entities. Any fees charged are based on a sliding scale and no fees are charged for the indigent. There are fourteen (14) contractors funded under the DRP. The County's program offers the broadest spectrum of dispute resolution services with three major focuses: 1. Court referred/related cases (landlord-tenant, personal injury, lower jurisdiction-small claims); 2. Community Mediation (landlord- tenant, employment issues, neighbor-neighbor, domestic/household, consumer-merchant); and 3. Youth Program (peer mediation 14-15+year old; at risk youth; family conferencing). The services offered are located throughout the County and some offer bi-lingual mediation in Spanish and Asian languages. Program Administration of the grants is done through the Community and Senior Services of Los Angeles County. All inquiries should be directed to: DISPUTE RESOLUTION PROGRAM GRANTS ADMINISTRATION Aging & Adult Services Branch Community and Senior Services (CSS) of Los Angeles County 3333 Wilshire Boulevard, Room 400 Los Angeles, CA 90010 213-738-2621 213-386-3995 fax esoriano@co.la.ca.us http://dcss.co.la.ca.us/dr/dispute.htm |